Unable to claim $50 Xbox Gift card
gvillarruel2
Enthusiast - Level 1

Cannot claim gift card after being eligible. Only get page that says "The URL requested was not found on this server." after clicking the accept terms box retyring the Claim Offer button. I've tried using other browsers and multiple devices and still continue to get the same error.

Please let me know if there's anything else I can do. Thank you.

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Re: Unable to claim $50 Xbox Gift card
LawrenceC
Moderator Emeritus

Hi gvillarruel2,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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