Unable to claim verizon $100 gift cards

I see that many people are having this issue, as well as myself for the past two months. And now that mine is about to expire I feel annoyed. For two whole months the page wouldn't load? I have tried countless times. Anyone had any luck? 

Re: Unable to claim verizon $100 gift cards
Moderator Emeritus

Hi alimuhboo,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.