Unable to redeem $100 gift card

Hello, the link to redeem the $100 gift card is not working. It keeps saying Apache Error. Please help! I tried to speak to customer representatives but the ticketing system is not working and it just keeps saying "hello" to me..

Re: Unable to redeem $100 gift card
Moderator Emeritus

Hi Annabb,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.