Unable to redeem $200 FiOS gift card

Hi there,

I've logged in to my Verizon account and on the main page it's telling me that I can redeem my $200 Verizon Gift Card for having FiOS service. However, whenever I click on "Get started" it just basically loops back to the main account page again.

I only have until tomorrow, April 7, 2022 to redeem. I have tried this for several days already. Not a great impression, especially when I still can't get it to work before the cut off date.

Re: Unable to redeem $200 FiOS gift card
Moderator Emeritus

Hi VerizonDino,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.