Unable to redeem $300 sound bar offer

Has anyone else resolved this issue I still click the link and get the error message and it never works have been trying for over a week and I see other people having this same issue. 

Re: Unable to redeem $300 sound bar offer
Moderator Emeritus

Hi Adavila12,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.