Unable to redeem $50 gift card


Im hoping someone here can help. I'm trying to redeem the $50 gift card offer on my account,  but every time I click on the link, it just links back to the same page. 

I searched for solutions, and it seems to be a recurring issue for others as well. But I wasn't able to find anything that worked. 

Please help. Mahalo.

Re: Unable to redeem $50 gift card
Moderator Emeritus

Hi Loubrication,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.