Like many others, my redeem rewards link emails do nothing and just take me to the account landing page. The app has no way for me to attempt to redeem, either.
This is quite common.
file a complaint with your state’s attorney general’s office or consumer protection board.
the public service commission or department of financial security or what it may be called in your state has no jurisdiction over gift cards.
could file an online complaint at http://www.bbb.org
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