Unable to redeem Echo Show

As part of the Black Friday promotion, along with my Gigabit connection I was supposed to receive the Echo Show 5 and Ring Cam. I cannot find the link to redeem that when I log in to my account.

Any help with this please?

Re: Unable to redeem Echo Show

Hi iamraghoo,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.