Unable to redeem Soundbar offer

Another one that is unable to redeem the Soundbar that was offered. Tried to contact agents multiple times and no one solved the issue.

When I click to link that would redirect me to the e-commerce to get the soundbar, I get this error:

Hmmm… can't reach this page wwwawssit.ebiz.verizon.com’s server IP address could not be found

Re: Unable to redeem Soundbar offer
Moderator Emeritus

Hi LinkTheHero,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.