Unable to redeem Xbox new customer offer
jeffmorgan88
Enthusiast - Level 1

Just like everyone, I get an error when trying to redeem the Xbox gift card offer for new customers.

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Re: Unable to redeem Xbox new customer offer
LawrenceC
Moderator Emeritus

Hi jeffmorgan88,

Is this a Mobile or a Fios promotion?

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Re: Unable to redeem Xbox new customer offer
jeffmorgan88
Enthusiast - Level 1

Fios

Re: Unable to redeem Xbox new customer offer
LawrenceC
Moderator Emeritus

Hi jeffmorgan88,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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