Unable to redeem my $200 Verizon Fios gift card
Enthusiast - Level 1

As part of signing bous.  I got several emails that my $200 gift card was available.  

I am unable to redeem.  Either an error message that Verizon cannot finding matching information, which is rediculous since I'm logged in with verified details, or a system issue.  I have chatted about this with an army of online associates, to no avail.   i would like to register my card so that I can pay my Verizon bill. This card was part of a promotion for signing up and I fell Verizon is not honoring it now 

1 Reply
Moderator Emeritus

Hi @Disappointedswitching 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.