Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Unable to redeem prepaid gift card
dling
Newbie

I've been trying to redeem the prepaid $100 gift card for my Verizon Fios promotion. There is neither a link nor a "tile" on my account homepage to redeem. 

0 Likes
Re: Unable to redeem prepaid gift card
KH-OrnEsh1
Moderator
Moderator

Hi dling,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes