There is buried undergroound cable in my premises that belongs to Verizon and there is no easement on record. I called DigSafe (as I reside in Massachusetts) beofre I start digging to build a retaining wall on my premises. The underground cable may have existed for decades (according to DigSafe) since my town do not have Fios Service as yet.
I need this cable removed ASAP as I am incurring cost because I had to stop work on the retaining wall that I am building. Which deoartment is in charge of this sort of thing and what number do I call? Please advise. Time is of essence here. I need the old cable moved?
Hi Scrimgeour,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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