Unlink one verizon id
Rasik
Newbie

Can someone from Verizon please help me unlink my One Verizon IDs? The current ID that is linked is tied to old fios accout that is not active. I need to link the correct Fios account. 

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Re: Unlink one verizon id
LawrenceC
Legend

Hi Rasik,

 

You will need to de-enroll your Wireless line and then register again with a new log-in account and password.  Have a Verizon Mobile support agent delete your Mobile registration, re-register the Mobile account, and then go through One Verizon ID linkage again with the new Home credentials.
 
Please post back here to let us know if this resolves your issue.
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