Urgent: New Utility Pole Cemented over Oil Fill

The utility pole was replaced/repaired in front of our house between 9/14/22 - 10/1/22.  In doing so, they cemented over the oil fill that supplies oil to heat our home.  Who do I speak with to uncover the oil fill that they cemented over? Our oil company now needs to repipe the oil fill so that they can get oil into our house.  We need to get reimbursed for this damage that Verizon has caused.  This is an urgent matter.  Winter is coming and we need fuel to heat our home!

Re: Urgent: New Utility Pole Cemented over Oil Fill

Hi rockawayrez,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.