Utility Pole Problem - Baltimore, MD

I noticed there is a box that is open or broken exposing many wires on a utility or electrical pole in my neighborhood (see attached). I saw it while walking, it is right in front of {edited for privacy} next to a street light. It seems like a fire hazard since these wires are obviously not intended to be exposed and there are trees next to it. I called the city about it and they said to contact BGE (utility company for the city). They looked at it and said Verizon needs to be contacted to fix the issue.image

Re: Utility Pole Problem - Baltimore, MD

Hi zt0602,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.