Could not be more dissatisfied. I qualify for the discount, however, cannot fill out the form and there is not one single person employed at Verizon who can assist. It's very misleading and unscrupulous to offer a discount knowing the customer cannot actually get the discount. I'm four days into this problem with no resolution in sight. The fact that the Verizon Connection site is managed by a third party is a further disgrace. There's no one there to talk to. What a scam Verizon has going. As I write, I am calling once again knowing full well there will be no resolution. I'm on hold for a rep, going on 22 minutes, another disgrace. I will be writing a presidential complaint as soon as I'm done with this post.
i have been trying for two weeks, no one at verizon knows how to assist - i/my company qualifies, i dont have a company email address - it says to send paystub blanked out - but they dont know where to send it to - they dont know how we can upload it.
two weeks, four hours on hold/disconnected etc - verizon telling me verizon.com/connections to get the discount. in a chat on that site - for help - said they would have someone contact me to tell me where to send/fax my paystub; no one calls - no one on phone knows how to apply discount - where to send stub, no one> really??? sad sad sad - i just reupped my contract for another 2 - i dont think so.....my company/i quality for this 10$ discount - but no one knows how to help you. disgrace!