Verizon $200 e-gift card
Alongtimecustomer
Enthusiast - Level 1

My Fios internet order from 70 days ago says,

• A $200 Verizon Gift Card.^^

^^Must install and maintain eligible Fios services in good standing for 65 days and register for the Gift Card w/in 60 days thereafter, or by no later than 7.1.23, whichever is first. Gift Card emailed within 48 hours of registration. We reserve the right to charge back the amount of the Gift Card if eligible service is canceled w/in 180 days. Other Gift Card terms and conditions apply. Offer ends 1.31.23.

After 65 days from order date, I called a few times, finally today 3-2-2023, a Verizon agent did place an order and registered me for the gift card. Told me that it would be processed by a 3rd party vendor and emailed to me from [email address removed per the Verizon Terms of Service] 60 to 90 days from today. I would come back here and update my post 60-90 days from now and confirm if I receive my e-Gift card.  Agent also told me that I would receive the gift card number and pin via that email.

Regarding redeeming that e-gift card, I plan to pay off 3 months of my Fios Internet bills. Do I have to turn Auto pay off temporarily in order to be able to redeem the e-gift card? Since I have a discount on my bill associated with the Auto-pay and paper free billing, I am concerned if that would mess up the discount? If anyone used this method to redeem Verizon e-gift card, please share your experience. Thanks.

1 Reply
kh-gary
Moderator Emeritus

Hi Alongtimecustomer,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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