Verizon Bored Through Sewer Line

My sewer line was broken so I had a repair company come to repair it. They said it was pretty clear that a utility company had bore through the line so that's what caused it to break, and based on the color of the cable they see, they're pretty sure it's Verizon. How do I get Verizon to confirm that this is their line and then have them pay for repairs?

Re: Verizon Bored Through Sewer Line
Moderator Emeritus

Hi usbornocampo,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.