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Verizon Fios customer service
unhappyfedup
Newbie
‎12-14-2017 09:21 AM

This co. is the worse in the world to try to contact. Chat is either off line or busy (try again). Wait time to talk to someone is always 16-21 minutes and they do not have email.  I cannot wait until my contract is up so I can leave them.

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Re: Verizon Fios customer service
jonjones1
Legend
‎12-14-2017 01:21 PM
@unhappyfedup wrote:

This co. is the worse in the world to try to contact. Chat is either off line or busy (try again). Wait time to talk to someone is always 16-21 minutes and they do not have email.  I cannot wait until my contract is up so I can leave them.

When you have a gazillion customers I would think 16-21 minutes to be great. 

You are I are not the only customers. Patience is a necessity.

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