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Verizon Telephone Pole Rotted/Falling Over
Dentrixg4
Newbie
‎10-19-2023 08:17 AM

We contacted Verizon over two weeks ago regarding a pole that is completely rotted at the base and the only thing holding it up is the fence it is leaning on. A technician was sent out to look at the pole over two weeks ago saying "It is bad" and that they will replace it. He said if no one showed up within a week to contact Verizon again. It's been over 2 weeks, who can escalate this situation to get the p ole fixed. It is a safety hazard.IMG_1023(1).jpg

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KH-OrnEsh
Moderator Emeritus
‎10-19-2023 08:19 AM

Hi @Dentrixg4 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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