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Last summer, there was an apparent break in the FIOS line next door, and it was a big deal, because five Verizon work trucks showed up, and a temporary cable was laid across the street, through my back yard, to a terminal next door.
Later, Verizon chose my back yard to make the splice of the repair cable segment to the old one, and dug a trench to the next door terminal.
My daughters and I were facsinated to watch the technician with his work bench and presicion splicer, splice the tiny fiber optic threads together. The trench ran right next to the Elm tree. I worried at the time for the Elm tree.
Sure enough, it suffered that season, and we were hoping it would recover this spring.
It has died.
VERIZON, you owe me a tree.
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This is a peer to peer support forum.
Have you contacted Verizon?
Have you had a certified arborist come out to diagnose that trenching killed the tree?
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How do I contact Verizon ?
Arborists are few and far between -- true ones that is. The money is in convincing people to have tree work they don't need, and often unhealthy for the tree. In my twenty years here, I have yet to meet an arborist worthy of the name, thaough I don't doubt they're "out there".
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@joesmoe3 wrote:How do I contact Verizon ?
Click on the "Contact Us" link at the very bottom of these web pages for many options. You'll find the phone number, 800-VERIZON. For your issue, you may have better luck calling during normal business hours.
Good Luck.

