Verizon wires transfer to new utility pole
Enthusiast - Level 1

I have an old and new utility pole in my backyard.  BGE has transferred the electrical wires but I need Verizon to move the telephone wires to the new pole and to remove the old pole.   I have called Verizon and I’m getting nowhere with this issue.   The old pole with Verizon wires still attached is leaning towards my house.  This process was started over a year ago and it’s frustrating because I can’t let my kids play in the backyard because of the leaning pole.  Does anyone know who else I can contact to get this done?

Re: Verizon wires transfer to new utility pole
Moderator Emeritus

Hi DL217,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.