This is frustrating - I got email that my visa prepaid card is ready but the link doesn't work.
I tried calling customer service 5 times and the call gets disconnected when ever you use word visa prepaid card or rewards.
This is a SCAM from a company like Verizon
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.