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Website & Firefox
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The Verizon website doesn't work on Mozilla Firefox.
It just hangs and loads endlessly.
Can't pay bill; can't do anything. It has been this way for months, or more. I see years-old posts in the forums saying the same thing.
Firefox is arguably the most popular web browser available. How can this compatibility issue be left unfixed?
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I am using Firefox right now.
And use it almost exclusively with no issues on Verizon website.
Try going in and clearing Verizon cookies from Firefox.