Why cant I redeem Verizon Gift Card?
Enthusiast - Level 1

On Fe b. 8, 2023 I was notified by email "Its time to redeem your reward" for the 100.00 Verizon Gift Card.

I followed the instructions but when I click on the tile  to redeem Verizon 100 gift card, I get :"Sorry. We could not find a matching record for the account information provided."

It seems this error is not unique and Verizon has issues honoring these gift card promos. I don't need the run around frustration at this point so can someone help or should I resort to someone else's suggestion, that being to:

"It would seem one state did something about it   https://tinyurl.com/y3cqgv54

Contact your states attorney general and tell and tell them what Pennsylvania did."

Re: Why cant I redeem Verizon Gift Card?
Moderator Emeritus


Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.