Yet another gift card issue

Title says it all - can't redeem gift cards no matter where I log in from, clear any and all caches, log in from VPN and other methods.

The cynical part of me might say this is all part of the plan, but right now I am only concerned with figuring how to redeem the gift cards that were part of the package when I signed up.

Thanks for any help.

Re: Yet another gift card issue

Hi skibernie,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.