I can't pay my bill online - I tried different browers but the website just won't let me type my credit card number. Same thing happened last month and I finally gave in and paid on the phone (there was a 3 dollar fee!). I am SO annoyed with this. Please contact me by phone ASAP and fix this. I only want to enroll in autopay!
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.
Please have your customer service representative call me ASAP. I tried calling and could not talk to anyone! I do not want to be redirected to the billing matrix and pay the fee again.