Verizon fios cable installation team damaged my driveway. when installing a cable for my neighbor. They tunneled under the driveway to install that cable, and now part of my driveway has collapsed. There is big bump and crack on the driveway. Can any one help how to raise complaint for this kind of issue. I posted this previously and was told there would be a "private message" but no such message appeared
Hi @android_11727 ,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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