Last week I contacted Verizon concerning a green utility box that was damaged in recent storms. The top of the box is dislocated from the base and the wires are exposed. They said that someone would be out by Monday (today) to evaluate the situation. I just checked and nothing has been done yet. Can someone escalate this to get it taken care of? The box has been damaged since December and anytime strong winds come through it gets blown over. Thanks for your help.
Hi wolson013,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Thank you.
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