dangerous and obsolete landline must be removed

I have a property near Portland, Oregon.   There is an abandoned and condemned house on the property.   Attached to this house is a Verizon landline wire which has been snagged by a tree branch in a recent storm. This wire crosses over the street.   It is not currently impeding the road traffic, but it might soon if the broken branches drop any further.   I have tried contacting Verizon by chat and by phone, but I able having little success.   Will an agent please reach out to me?   Thanks.

Re: dangerous and obsolete landline must be removed


Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.