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[lcasazza]

12/4/2018 calls and online chats to no avail with verizion put on hold for hours only to get disconnected asked to be email was told unable to respond via email latest chat told to call reward between 9am to 9Pm only to get disconnected what kind of customer service is there when you get a person and told they ate limited unbelivable service for a simple answer

[kh-gary]

Hi lcasazza,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.