I have been trying to access to this link for a few days now. Can you please fix this? Lots of other people are having the same issue. Instead assign each of us to an agent, maybe fix your website?
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.