online plan access

ravnmnniac
Newbie

When i log into my account and attempt to get plan information for home services.  I get a message the "We cannot continue your order at this time - Contact your local business office"  This happens on the mobile app, internet access with different computers and different browsers.  Over 400 chat messages, 4 hours on the phone and being tranfserred to 25 different people (All saying  - Thanks for being a 20 yr customer and we will help you) and no resolution - No one at verizon as heard of this.  any help would be apprecated.  

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