prepaid wireless service

[LoyaltyTeam]

Hello! Purchased a prepaid wireless service but have to cancel it. The SIM care is not activated. How can I get a refund? The store says they cannot do it. Thank you!

[KH-OrnEsh1]

These forums are dedicated to Residential products and services offered by Verizon.

For help with Verizon Wireless issues, please post your topic on the Verizon Wireless community.

Thank you.