{"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}

[AmarFios]

I cannot redeem my Fios home offer of a $200 gift card , instead it shows me an error code. How can I fix this and redeem the card ?

[LawrenceC]

Hi AmarFios,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.