{"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}
mewtothemew
Newbie

Trying to redeem a gift card, but I'm getting the above error ({"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}) that's stopping me  from redeeming it. Tried multiple browsers and devices and no dice.

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Re: {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}
LawrenceC
Moderator Emeritus

Hi mewtothemew,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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