we were home - tech didn't show - got a text that they missed us!?
HB12345
Enthusiast - Level 2

We were waiting by the front door. Tech expected between 8-9. At 8:10 we get a text that they missed us because we werent home??? So frustrating.

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KH-OrnEsh1
Moderator Emeritus

Hi HB12345

Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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