I do not specifically remember checking for e-giftcards or by mail, but my confirmation email stated that they would be sent via USPS. I have since called 3 times, again being transferred and each time they have offered to 'resend' the cards. They have still not arrived in my inbox (or spam)
Hi MsRobinEgg,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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