After many attempt of contacting representative online and on phone, all gave no solutions. I was told to use different internet browser, cleared cache, reinstall app, called reward line, then customer line, wasted over 3 hours back and forth, finally was able open a ticket regarding this issue. No TILE was seen anywhere to redeem this google nest hub. If Verizon is so stingy about offering this, why bother lying to customers to lure them to sign up?! Very unprofessional and what a liar!
Hi Hygmahv,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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