Can I record shows on Premium Channels???

KReid1
Newbie

I tried to record an episode of a new series on Starz yesterday but couldn't. A message popped up saying either I wasn't subscribed to this channel (which, obviously, I was) or I didn't have access.  Can't you record shows and/or movies on premium channels???

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mfizzy
Specialist - Level 1

Yes you can. Gettin got subscribed is the issue. Follow prompts on the screen to troubleshoot and get channel back on. If still getting message call tech support.

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3 Replies
mfizzy
Specialist - Level 1

Yes you can. Gettin got subscribed is the issue. Follow prompts on the screen to troubleshoot and get channel back on. If still getting message call tech support.

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KReid1
Newbie

I'll try again tonight then.  Thanks!

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KReid1
Newbie

Thanks!  I reset my top box and waited a day and it's fine now.  I guess I just had to wait for things to kick in. 

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