Can not send E mail

topdog
Specialist - Level 2

Since Firefox upgrade to version 31, I am unable to send my verizon E mail using Firefox.  I assujme that this is a Firefox problem. Anyone know anything about it?

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topdog
Specialist - Level 2

The problem is NOT solved.  I can not forward or reply to Verizon E mails while using firefox.

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12 Replies
Techman28
Master - Level 1

yes for the time being use chrome or..............gasp......................IE.....I'm sure verizon is fixing this issue to be able to be compatible with 31

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tns2
Community Leader
Community Leader

Just tried it and I am seeing no problem. 

What symptons are you seeing?  Missing send button?  Nothing happening when hitting send? ....

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topdog
Specialist - Level 2

When I try to send a message I get this message  "Unable to load null 4o4".  Verizon says it is a firefox problem which started after I got an update to version 31.  Many people have this problem .  Many posts on firefox forum.

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topdog
Specialist - Level 2

Actually, I find I can compose and send a message, but I cannot reply or forward messages.

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topdog
Specialist - Level 2

The problem is NOT solved.  I can not forward or reply to Verizon E mails while using firefox.

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tns2
Community Leader
Community Leader

@topdog wrote:

The problem is NOT solved.  I can not forward or reply to Verizon E mails while using firefox.


I marked unsolved for you.  I don't know if you had marked it as solved by mistake or someone else did.  Don't know if the bug is Verizon's or Firefox.  Or perhaps a change in behavior that Firefox made on purpose that now affects some sites such as Verizon.  Remember this is peer to peer and not a way to contact Verizon about bugs.  I am just another customer, although as a CL they give us a little lee way, for example ability to mark things as solutions.

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Hubrisnxs
Legend

I am also having the same problem. 

I actually was just sending mail and receiving on FF 30.0 and then an upgrade hit, and I let it go through to 31.0 and immediately I see the same symptom and problem description as everyone else here.  image

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somegirl
Champion - Level 2

There's an active bug report for this issue with Mozilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1043690

It's been an issue since beta for this version (31): https://support.mozilla.org/en-US/questions/1006704

topdog
Specialist - Level 2

I understand about the problem.  But, not everyone has it.  My sister does not have problem using firefox with windows vista.

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topdog
Specialist - Level 2

My sister now has discovered that she also can not reply or forward messages.

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Hubrisnxs
Legend

great catch somegirl.

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manualwriter
Newbie

Sending email is fine, but when I "Reply" to any email,

I get an error message the states:

COMPOSE EMAIL

 
Unable to load null status:404

Anyone have an idea how to correct this?

Thanks

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