After I log into My Verizon, I can see the list of emails in the preview window. When I click on "View all Emails", I get logged off of My Verizon. Is anyone else having these issues?
Verizon - what kind of hackers are writing your software? Did they ever hear of the word "TESTING"?
I'm having the same problem. I guess it's something with Verizon.
YUP! cant get to my emails!!! ARGGGGGHHHHHH
Having the same problem, but only on the account that I was forced to switch over to the horrible new email version. The account that was not switched still works fine.
Tried to bypass the Verizon Home Page and log in directly to the verizon.net email. Getting a time out message "
Just talked to verizon support...
"there is a known issue with email that is affecting many people. They are working on it, there is no ETA for when it will be resolved".
Thanks verizon!
Verizon is something else ....
The only question I have is how many hours/days will it take for them to fix this ?
I also just IMed verizon support using their Live Chat feature. Here's their answer - "at this moment there is an outage on the email service, that is why this is happening when you try to view your email, i do apologize for the inconvenience, it may take from 24-48 hours to be solve"
I've been having the same problem today too.
There was an issue earlier this week that we were told had been resolved.
I am looking into this current issue you're having, and will try to get an answer ASAP.
Doug
I've been told that there was an issue earlier this morning, but that it has been resolved. Please try again to access email.
I'm still having this problem. I can see the list of emails, but when I click on an email title or click on the link for "email & more" at the top of the page, it goes to a blank verizon page. There's the verizon header and the rest of the page is literally blank. I realized that I had this problem when I tried upgrading my account and VZ wanted me to verify my email address. How am I supposed to verify my VZ email address to VZ when I can't access my VZ email?! This is pretty frustrating.
Furthermore, I'd click on the box for "email me when someone replies" except that I can't access my email, ugh.
Trying to get an update as to what the issue you're having might be. Sorry for the inconvenience, IT assured me issues were resolved.
IT isn't able to duplicate the issue. They've told me there have been Firefox / AVG Safe Search plugin problems reported in the past, so not sure if that could be an issue.
Is there any way someone could post a screenshot of the issue?
Thanks.
Doug
@DougVZ wrote:I've been told that there was an issue earlier this morning, but that it has been resolved. Please try again to access email.
It has not been resolved. And why on earth were three of your support "experts" - one chat, 2 by phone totally unaware of this yesterday? Why not post system status? Thanks a lot, Verizon for your amateur performance.
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