Who should I contact with regard to Verizon replacing the sod and reseeding my front yard? The utility boxes are in my very small front yard. Not only do I have to deal with the unsightly boxes, they tore up a good portion of my yard and just threw down straw to cover it. I get that they have the right to dig but they also have the obligation to return my yard back to the way it was. I was able to get a couple of names of project managers for the MD area but it has been two weeks since I've received a call back. I called back again today but wondering if there is a specific department that handles this. It is not ok to but this very expensive replacement of sod onto homeowners who may or may not even be their customers.
Hi @Rosenart
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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