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Dispute a charge

PHC1
Newbie
‎09-11-2019 10:26 AM

I would like to dispute charges on my latest internet bill. Can you let me know how I can start a case? 

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LawrenceC
Moderator Emeritus
‎09-11-2019 10:33 AM

Hi PHC,

For billing issues, please contact Verizon Support at 1-800-VERIZON during normal business hours.

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PHC1
Newbie
In response to LawrenceC
‎09-11-2019 11:27 AM

Thanks. Is that the only way? It's difficult for me to use the phone during business hours. 

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