I have spent 2 hours on the phone with Verizon and spoke to 6 different reps. Not a single one can help me with a gift card order that I placed.
I received a gift card that was damaged and the PIN number is not legible. I am unable to apply it to my Fios account. Has anyone else had the issue?
The Verizon folks gave me 6 different phone numbers including one for Blackwawk, no one can look up my order or help in any way.
Hi zubin,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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