Letter from Verizon Services re change in POP3 server settings

irbrenda
Contributor - Level 1

Letter was not even addressed to my correct verizon.net address, which made me suspicious.  My Outlook POP3 settings haven't had any trouble in many, many years, but this letter said the new incoming setting has changed from incoming.verizon.net to pop.verizon.net as well as a change in the outgoing to smtp.verizon.net.

Is this true?   Since I'm a PC tech, I generally leave stuff alone that works well, and in this case, I really am unsure if it's necessary to make changes to email that works fine.   I just chatted with an email tech who said it was not necessary for me to make these changes, quite the opposite of what this email from supposedly Verizon Services stated.    So, is it necessary?  I use Windows Vista and MS Outlook 2007.

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42 Replies
walt178
Specialist - Level 3

I use WIN7 and Windows Live Mail.

Settings are incoming  and outgoing, not POP and SMTP. 

I just tested it and the connection to Verizon mail is fine.

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Hubrisnxs
Legend

yes these are legitimate settings. 

They are newly advertised on their website.

www.verizon.com/emailsettings 

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tns2
Community Leader
Community Leader

@walt178 wrote:

I use WIN7 and Windows Live Mail.

Settings are incoming  and outgoing, not POP and SMTP. 

I just tested it and the connection to Verizon mail is fine.


Currently incoming/pop and outgoing/smtp appear to be valid.  Several newer pieces of doc are saying POP and SMTP. 

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Justin46
Legend

@tns_2 wrote:

@walt178 wrote:

I use WIN7 and Windows Live Mail.

Settings are incoming  and outgoing, not POP and SMTP. 

I just tested it and the connection to Verizon mail is fine.


Currently incoming/pop and outgoing/smtp appear to be valid.  Several newer pieces of doc are saying POP and SMTP. 


As Verizon has done with the change to SSL by changing the port numbers, Verizon is gradually migrating users to the new servers, pop.verizon.net and smtp.verizon.net. Eventually the old server names will most probably no longer work.

I have found that one advantage to converting to the new server names is that the performance is much, much better.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

tns2
Community Leader
Community Leader

Note I found one option that doesn't work with the new servers.

From back when the servers were not using SSL, I have had APOP authentication set.  The new servers will not accept APOP authentication.  Probably not a problem as long as you do use SSL.

Justin46
Legend

@tns_2 wrote:

Note I found one option that doesn't work with the new servers.

From back when the servers were not using SSL, I have had APOP authentication set.  The new servers will not accept APOP authentication.  Probably not a problem as long as you do use SSL.


Yep, I found that too, I have 4 Verizon email addresses and I had one set for APOP, not sure why, but had to change it to get it to work. Thanks for posting this, I am sure there are some others out there who will have the same problem.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

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smeatons
Newbie

I modified the settings and no I cannot Send any mail.  I set them back to the original settings and still can't send mail.

I am able to receive but can't send

Any thoughts?

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proofrdr
Newbie

I made the changes and now I can send, but not receive, messages. I'm using PostBox with WIndows 7 and Outlook Express with XP. Is there anyone somewhere to help. I'm semi-computer savvy...i.e., I can follow directions. When they don't work, like now, I know enough not to make any other changes.


Anyone have any ideas why this is happening? And how to fix it!

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Hubrisnxs
Legend

and no, I don't believe Yahoo! users have to make these changes from what I remember on a previous thread. 

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mehzark
Newbie

I use an iPhone and two Apple computers with Apple Mail.  None of my Verizon email accounts will work on any of these devices when I change settings as indicated in Verizon's message about POP/SMPT versus incoming/outgoing.  Anybody else get them to work on Apple devices?

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Kev_gelay
Newbie
After changing settings per instructions on my IPAD, email no longer worked. Switched back to original settings and working normal again.
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Katz
Enthusiast - Level 2

I've had to change my settings back to what they had been. What are the precise settings for outgoing? Password type, authentication and original port #.

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talonsdmc12
Newbie

Had the same problem. What's going on Verizon?

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Katz
Enthusiast - Level 2

Verizon really screwed it up. Read through the posts here, and go back to your previous settings.

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samtay
Newbie

On Friday morning, I stopped receiving emails on my iPhone, iPad and Gmail (I had been importing emails from Verizon to Gmail).  I've talked to several Verizon reps and they have escalated the problem (service ticket).  They admitted that it has something to do with the server update they made on Friday morning.  I have tried using the incoming and pop server names as well as the outgoing and smtp names, but nothing works!  I keep getting an invalid username and password error when I try to add my Verizon account to any device.  This is strange since I am able to sign in to Verizon webmail using the same username and password.  My husband also has his Verizon emails on his iPhone, iPad, and Gmail and he has had no problem.  He is still receiveing all of his Verizon emails.  HELP!!

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tomswift1
Newbie

I am a Mac person also. Have the same problem that email will not work when changing to pop.verizon.net and smpt.verizon.net. I went back to the original configuration. Verizon's email states: 

email application (such as Outlook Express®, MS Outlook, Windows Live Mail or via hand-held devices).

It doesn't specifically mention any Mac Mail app. Except for the "hand-held devices" wording, maybe it doesn't pertain to us? 

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talonsdmc12
Newbie

For some reason, the SMTP will work, but I am forced to use the incoming server instead of the POP with an apple ipad

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Perquak1
Newbie

The new POP3 server settings work perfectly on my 2 Windows 7 PC's using Outlook 2010.  However, these new settings will NOT work at all on any of my Apple devices - iPhone 4S, iPhone 5, iPad, MacBook Pro or MacAir.  I needed to reset them to the original Apple settings to connect to the Verizon server to send and receive email.  Go figure.

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mckellygirl
Newbie

I too was unable to get the new settings to work on my iPhone 4S and reverted to the original settings.  I don't think the letter was very clear.  I thought I needed to change the settings on my handheld device, but I am accessing email through the email link on my iPhone and maybe that is pulling from webmail and does not need to change.  I'm not going to change it on my laptop either, as I believe I am only directly accessing via webmail.  They could have done a much better job to clarify what needs to change and what does not.

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_DaveM
Newbie

Nope - have an iphone, and the new incoming server setting (pop.verizon.net) does not work.  I have to keep the old one (incoming.verizon.net).  the new port settings do seem to work, however

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