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I am having this problem as well -- after changing the settings according to Verizon's e-mail, my phone tells me that the incoming mail server is not responding. The outgoing server works fine -- I sucessfully sent a test e-mail to another address.
Anyone have a solution for incoming mail?
I am receiving mail on the I4, but when I try to reply to it I get a message that says "server doesn't allow relaying". Any help?
Okay, my turn ... I now have this problem as well -- after changing the settings according to Verizon's e-mail, Mail (on my MacPro) tells me that the incoming mail server is not responding. The outgoing server works fine -- I've sucessfully sent a test e-mails to other address. BTW, VZ Troubleshooter isn't Mac-friendly.
Several people have posted that the incoming settings are not working on their Apple devices until they reboot. You might give that a try.
I had the same problem setting up the new ports and SSL on an ipad. Restarting the ipad did not help. Turns out that the settings app needs to be turned off before incoming will work. For those that aren't familiar, double click the home button. All active apps will appear in a row across the bottom of the display. Press and hold any active app icon until they all start dancing and have a small red circle in the upper left corner with a minus sign in it. Release and then tap the app(s) you want to close.
You came up with a winner--worked great for me.
This is for Kingv--I'm unfamiliar with this forum so don't know whether or not you got my post re the IPAD. Your suggestion worked great-thanks!
Thank you but I think I stumbled upon my error; the Mail "Alert" reads, "The server returned the error: The connection to the server “incoming.verizon.net” on port *** timed out." When I changed the port number from "outgoing..." port number to the "incoming.verizon.net" port number listed in the notification email, all is good, both incoming and outgoing on the VZ accounts. Truth be told, I wish VZ would be more Mac OS-friendly, but thank you, everyone, for your help.
- Liam
Verizon's new mail settings (instructions received 4-Jan-2012) don't work or even make sense for Apple Mail. First of all, turning on SSL, which changes the port (incoming or outgoing isn't specified in Mail's preference window) to 995 and prevents Mail from receiving email. Email can still be sent. (Rebooting the computer as someone suggested does not help.)
Verizon says the incoming mail server should be POP3, but I hope POP is the same thing because there is no such thing as POP3 in Apple Mail as far as I can find.
Verizon's instructions say to change outgoing port to 465. I can find no reference to any outgoing port in Mail's preferences, so this instruction makes no sense.
Verizon's instructions are very WIndows oriented, which means Mac users are bound to be frustrated. If I can't get Verizon email to work despite their tinkering, I'll have no choice but to abandon Verizon for something more reliable, like gmail.
don't give up Apple people just return to previous incoming mail settings.
i've been a Apple Mail user for years. tried the new settings and so far only outgoing worked. like many others here changed the incoming port back to 110 and disabled SSL. now back to receiving mail.
Please Verizon now that you have the iPhone hope you can look into this for us Mac people!!!!!!!!!
I am having the same problem with my Entourage 2004 mail program on a Macbook. Funny, it was working with the new SSL settings yesterday? Please help!
I changed mine back too and it is working fine now. Really frustrating that since I made the change as directed by Verizon in December, email was mostly received but at least once per hour the "Connection to the Server failed or was dropped" error occurred. Today's new error CONNECTION LIMIT REACHED FOR YOUR IP ADDRESS doesn't do much to help the situation.
Email issues
Internet Slowdown
Verizon's dismal support of mac users in ALL of their products makes me question whether FiOS is worth it.
Had the same experience with an iPhone 4S. Recently purchased an iPad Wi Fi and "ditto". Can receive email on the iPhone but "no habanero" on the iPad. Am getting the impression Verizon's new email server settings don't apply to Apple devices.
Verizon changed to different email server.
Make sure password for account is correct by resetting password:
Reset password by clicking "I cannot access my account link" on page or login below
Enter username here to reset password : https://signin.verizon.com/sso/forgotflows
Passwords must match for verizon yahoo & verizon account.
Here are the email server settings that work for me on iMac or iPad using Mac Mail program
Example
Name: john smith
email address:johnsmith@verizon.net
user name: john smith (Do not use full email address here)
Incoming Mail Server: incoming.yahoo.verizon.net
SSL: on (Port 995)
Authentication: Password
Outgoing Mail Server: outgoing.yahoo.verizon.net
SSL: on (Port 465)
Authentication: Password
user name:johnsmith
Password: current password for account
Save all settings and check for new email. Good luck.
In my attempt I first change the incoming to the pop vs incoming and the iphone and ipad both try to vaidate but I get a does not support advanced pop authentication is this the password problen that can be fixed with activating password authentication?
@crccox1952 wrote:In my attempt I first change the incoming to the pop vs incoming and the iphone and ipad both try to vaidate but I get a does not support advanced pop authentication is this the password problen that can be fixed with activating password authentication?
Actually by turning off authenticate password (apop). Apop is a scheme that allows your password to not actually be sent. A clear password is required with the new servers, but it is sent over an encrypted (SSL) connection.
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