Cannot access ONE of my old email accounts. The other one works fine. Suddenly it is tied up with my new account, and I cannot remember the password (luckily the password was autosaved on THIS PC). Tried to get a temporary PIN from my phone and I never get a call. Try to call them and I have to go through hoops to get to where I need to go. This is terrible.
This problem has been going, off and on, for 2 years. I cannot get to tech support as I work and cannot hang on the phone FOR HOURS.
What has been going on here? I am going to contact the Rhode Island Public Utilities Commission and ask them to start addressing problems in a timely manner. That's all I can think of doing as they simply cannot fix this problem.
Start a new topic or ask questions in the open forum.
