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On hold for more than 2 HOURS!

NisreenK
Newbie
‎05-29-2018 05:42 PM

This is unaccetable to be on hold for two hours and no one ever responded. I lost all fios service at my house and on top of that wasted 2 hours hearing the stupid music at verizon. How the hell do i solve the issue if theres no one to talk to

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An Accepted Solution is available for this post.
kh-gary
Moderator Emeritus
‎05-29-2018 06:22 PM
Hi NisreenK,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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